FAQ
Q: What areas do you service?
A: Currently, US Aquarium Leasing’s main area of operations are in the Denver, Colorado and Dallas, Texas metropolitan areas. New franchises are opening soon in other major cities across the US, so please check back and see if we service your area soon.
Q: What do I, the customer, have to do from day-to-day with the aquarium?
A: Absolutely nothing. We set up our tanks with timers on the lights, automatic filtration, and even auto feeding systems. At most, once per week you will be asked to add food, which we supply to the auto feeder, a process that takes less than one minute to do. The aquariums we provide are truly a maintenance free product for our customers.
Q: Are there any specific areas where an aquarium can’t be located?
A: Yes. At our consultation, we will help you select the best areas for your aquarium. Generally speaking, you should avoid areas that are in direct sunlight. As well, any area where rapid environmental changes occur, such as extreme cold/warm locations or areas with excessive fumes should be avoided.
Q: Is there a minimum term to your leasing and/or rental agreements?
A: Depending on the size and design of the aquarium. On our standard aquariums, we have a 12 month minimum term required. On custom aquariums, we generally have a minimum term between 12 and 36 months.
Q: Can US Aquarium Leasing maintain my existing aquarium?
A: Yes, US Aquarium Leasing maintains both existing aquariums as well as new installations in your home or office. Call for price quote.
Q: Does US Aquarium Leasing design and install custom aquariums?
A: Yes. We will meet with you to design the perfect aquarium for your home or office. There are many designs and styles of both fresh and salt-water aquariums, and we will put together the right system for you.
Q: At what time can US Aquarium Leasing service my aquarium?
A: We proudly work around our client’s schedules and offer off-peak service visits so as not to disturb you during regular business hours. We also offer a 24/7 emergency service.
Q: How often should US Aquarium Leasing service my aquarium?
A: Each system is different and requires a different service schedule. The frequency of service is determined by the style of aquarium, filtration, lighting, livestock, feeding, etc. Some aquariums will do fine with monthly maintenance visits, while others require weekly maintenance to keep them in proper condition.
Q: What does US Aquarium Leasing do at each service visit?
A: We take a very direct approach in our service. We will test the water chemistry, algae scrub the front and sides of the aquarium, do a gravel vacuum if needed, clean/replace/exchange artificial decorations when needed, dose the proper chemicals and additives, clean out and maintain the filtration system, inspect the fish for health and check on their behavior, feed the corals or any other invertebrate’s in the aquarium, do a partial water change and perform whatever minor or major repairs which might be needed.
Q: Where does the livestock come from?
A: Whenever possible, we use livestock that has been bred in captivity. As well, we do not put live corals in our lease tanks due to the increasing depletion and environmental impact on our natural reefs and oceans. We have wonderful artificial coral and stone to make your aquarium bright, interesting, and hassle free.